Returns & Exchanges

Returns & Exchanges

30-Day Satisfaction Guarantee

We are confident that you will love your purchase, which is why we offer a 30-day satisfaction guarantee. This period allows you to evaluate your purchase and decide if it meets your expectations.

If you are not completely satisfied, an exchange for a different size or style may be the perfect solution. If you cannot find a suitable item to exchange, or simply prefer a refund, you may return eligible items within 30 calendar days of delivery.

How to Start a Return or Exchange

  • Visit our Loop Returns Portal.

  • Enter your order number and email address to look up your order.

  • Select the items you'd like to return or exchange and follow the prompts.

Policy Details

  • 30-Day Window: Returns and exchanges must be initiated within 30 calendar days of delivery.

  • Exclusions: Final sale and clearance items cannot be returned or exchanged. Gift cards are non-returnable and non-refundable, except where required by law. If an ineligible final sale or clearance item is returned, a $10 restocking fee per item will be applied instead of shipping the item back to the customer.

  • Return Shipping: Customers are responsible for return shipping costs. Loop will provide a shipping label, and the cost will be deducted from your refund (if applicable).

  • Processing Time: Returns and exchanges may take up to 3 weeks to process once received at our warehouse.

Refunds & Exchanges

  • Refunds will be issued to your original form of payment, minus applicable return shipping costs.

  • Exchanges are subject to stock availability. If your requested item is unavailable, you may choose another item or receive a refund.

  • If your order qualified for a free item based on a minimum purchase amount, the value of that free item is contingent upon meeting the required purchase threshold. If you return items and your revised order total falls below the qualifying amount, the value of the free item(s) will be deducted from your refund or charged accordingly.

Order Cancellations

Order cancellations can only be made before the order has been packed. Within 30 minutes of placing your order, you may request to have your order put on hold or canceled by emailing hello@retrostylistwear.com.

Once an order has shipped, the return policy applies.

Promotions, Discounts & Price Adjustments

Sale prices, promotional offers, and discounts are valid only during their advertised promotional periods and are subject to any applicable terms and exclusions.

We do not offer retroactive discounts or price adjustments. If an item goes on sale or a new promotion begins after an order has been placed, the new pricing or offer cannot be applied to that previous purchase.