Retro Stylist Wear Shipping & Delivery Policy

At Retro Stylist Wear, we want your professional grooming apparel and accessories to arrive as quickly and smoothly as possible. Below you'll find information about our order processing times, shipping rates, delivery estimates, and what to expect after placing an order.

Order Processing Times

Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Processing time refers to the time needed to prepare, pack, and ship your order. It does not include shipping transit time.

During busy periods, including major sales, holidays, and industry trade shows, processing may take longer than usual. We appreciate your patience and will do our best to communicate significant delays.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Destinations

Retro Stylist Wear currently ships within the United States only, including Alaska and Hawaii.

We do not offer international shipping at this time.

U.S. Shipping Rates

Free shipping on orders over $99 in the USA, including Alaska and Hawaii.

The free shipping minimum is calculated after discounts have been applied and before taxes.

Orders that do not qualify for free shipping are charged a flat shipping rate of $10.

Estimated U.S. Delivery Times

We offer standard shipping through USPS and UPS Ground.

Once your order ships, transit time is typically 2–4 business days, depending on your location and the shipping carrier.

Please remember that estimated delivery times do not include our standard order processing time of 1–2 business days.

Delivery estimates are not guaranteed. Carrier delays, weather conditions, holidays, and other circumstances outside our control may affect arrival times.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

Tracking is provided for every order, allowing you to follow your package's progress and view updates from the shipping carrier.

If you do not receive your shipping confirmation email, please check your spam or junk folder. If you still cannot locate it, contact us at hello@retrostylistwear.com, and we'll be happy to provide your tracking information.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Orders are shipped to the address provided during checkout. Please carefully review your shipping information before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at hello@retrostylistwear.com. We will do our best to assist before your order ships, but address changes cannot be guaranteed.

Retro Stylist Wear is not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned because of an incorrect or incomplete address, the customer is responsible for additional shipping fees to resend the order.

Lost, Stolen, or Delayed Packages

Occasionally, shipping delays or delivery issues may occur due to circumstances outside our control, including carrier disruptions, severe weather, or high shipping volumes.

If we become aware of a significant processing or shipping delay, we will do our best to communicate updates to affected customers.

Packages Lost in Transit

If your package appears to be lost in transit and has not been marked as delivered, please contact us at hello@retrostylistwear.com.

We will open an investigation and file a claim with the shipping carrier. In many cases, the carrier is able to locate the package and complete delivery.

If the carrier confirms that your package cannot be located, we will arrange for a replacement.

Please be aware that carrier investigations and claims can take time. The process typically takes 30 days or longer from the original shipment date before a replacement can be arranged.

Packages Marked as Delivered

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend checking around your delivery location, with household members or neighbors, and directly with the shipping carrier.

You may also contact our customer service team for assistance.

Retro Stylist Wear is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

Returns & Exchanges

Most eligible products may be returned or exchanged within 30 days of delivery, subject to our return policy.

Customers are responsible for return shipping costs unless otherwise specified.

Items marked Final Sale are not eligible for returns or exchanges.

For full details, including eligibility requirements and exclusions, please review our Returns & Exchanges Policy.

Questions About Your Order?

We're happy to help with questions about shipping, tracking, or delivery.

For assistance, please email hello@retrostylistwear.com.

Retro Stylist Wear
433 Council Dr.
Fort Wayne, IN 46825

Thank you for shopping with Retro Stylist Wear! We appreciate your support and look forward to helping you stay comfortable and stylish throughout your grooming day.